Return Policy

RETURNS

No returns without prior authorization. All items must be returned with all original packing, .warranty cards and in salable condition. All returns must be within 7 days. Items returned after 7 days will be subject to a 20% restocking fee. Freight charges are non-refundable, no exceptions. Items purchased with free shipping promotion will be refunded less published UPS shipping rates.

All K9, Circuiteer, Electro Groom and Rapid Groom products are not returnable.

All Pet Safety Products, Vario Cage, Vario Gate, All Safe Harness are not returnable.

All dryer and clipper repair parts are not returnable.

SPECIAL ORDERS

All special orders (220v clippers or dryers,all Petlift products,Poly Pet Tubs, ) will be charged at the time the order is placed..and considered non-refundable.

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To check and/or replace brushes:

1. Unplug electrical cord from wall outlet.

2. Slide off the back cover from the dryer. This is a compression fit and will come off with a little effort.

3. Remove all screws on the outside of the dryer that hold the two halves of dryer housing in place. Lay the dryer on its side while removing these screws. Remove the O-ring on the snout of the dryer and lift the top half.

4. Each motor will be sitting in place inside the rubber silicone motor mounts. Removing the rubber silicone motor mounts from the motor is not necessary to replace brushes. The internal filter frame fits into slots on the inside of the dryer housing. This piece can remain while changing brushes.

5. Disconnect motor power wires (see wiring diagram). Note where wires connect.